Shipping
1. Processing time
All orders will be processed and shipped within 1-2 business days. Orders placed on weekends and statutory holidays will be processed on the next working day.
2. Shipping costs
The fixed shipping fee is $8.99, and you can enjoy free shipping when you spend $55 or more.
3. Estimated delivery time
United States: 5-7 business days
EU: 4-6 working days
Canada: 5-7 business days
Please note that the delivery time is an estimate and the specific time may be delayed due to uncontrollable factors such as weather and traffic.
4. Order tracking
After shipping, we will send the tracking number via email and you can check the order status online at any time.
5. International Shipping
We offer international shipping, costs and times vary depending on destination. Please note that international orders may incur additional duties and taxes, which are the responsibility of the recipient.
6. Delivery scope
Currently, our delivery coverage covers most areas around the world. If your area is not within our delivery range, please contact our customer service team.
7. Undelivered and lost packages
If your package fails to arrive within the estimated time, please contact our customer service team as soon as possible. We will assist you in tracking your package and resolving issues.
8. Change of address
After the order is confirmed, if you need to change the delivery address, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but address changes cannot be made for orders that have been shipped.
9. Returns and Exchanges
Please see our Returns and Exchanges Policy for detailed procedures and regulations.
If you have any questions or need further assistance, please contact customer service: [email protected]
Hope this sample shipping policy meets your needs!